--- title: "Recognizing Excellence: SATISFYD's Certified Dealer Program" description: SATISFYD's Certified Dealer Program recognizes heavy equipment dealerships with exceptional customer experiences and outstanding employee engagement. image: https://blog.satisfyd.com/hubfs/2024%20Certifications%20outdoors.png --- [![satisfYd_logo_horz_blue-3](https://blog.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-3.png?width=300&height=44&name=satisfYd_logo_horz_blue-3.png) ![SATISFYD_logo_horz_blue-2](https://blog.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-2.png?width=300&height=44&name=satisfYd_logo_horz_blue-2.png)](https://www.satisfyd.com/) [![satisfYd_logo_horz_blue-3](https://blog.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-3.png?width=200&height=29&name=satisfYd_logo_horz_blue-3.png)](https://www.satisfyd.com/) - [Solutions](https://blog.satisfyd.com/javascript;) - [Voice of Customer](https://www.satisfyd.com/voice-of-customer) - [SATISFYD Reviews](https://www.satisfyd.com/satisfyd-reviews) - [Voice of Employee](https://www.satisfyd.com/voice-of-employee) - [Blog](https://blog.satisfyd.com/) - [Resources](https://blog.satisfyd.com/javascript;) - [Resource Center](https://www.satisfyd.com/resource-hub) - [Online Reputation Score](https://www.satisfyd.com/reputation-scorecard) - [Leadership Assessment](https://www.satisfyd.com/leadership-assessment) - [Best Practices Self Assessment Tool](https://www.satisfyd.com/self-assessment) - [The Revenue Signal](https://www.satisfyd.com/the-satisfyd-revenue-signal-for-equipment-dealers) - [Technician EX Benchmark Report](https://resources.satisfyd.com/2025-technician-experience-benchmarkreport) - [2026 Benchmark Report](https://resources.satisfyd.com/2026-employee-and-customer-experience-benchmark-report-satisfyd) - [2026 SATISFYD Experience Summit](https://resources.satisfyd.com/2026-ses-on-demand) - [Our Company](https://blog.satisfyd.com/javascript;) - [About SATISFYD](https://www.satisfyd.com/about-us) - [Customers](https://www.satisfyd.com/customers) - Customer Success - [King Ranch Ag & Turf](https://resources.satisfyd.com/customer/king-ranch) - [Berry Companies](https://blog.satisfyd.com/customer-spotlight-berry-companies) - [Lakeside Trucking](https://resources.satisfyd.com/customer/lakeside-international-trucks/thank-you) - [Bobcat of the Rockies and North Texas](https://resources.satisfyd.com/from-reviews-to-retention-cx-strategies-for-dealerships-bobcat) - [Pattison Ag](https://resources.satisfyd.com/customer/pattison-ag) - [Belkorp Ag](https://satisfyd.com/belkorp) - [Events & Webinars](https://www.satisfyd.com/events) - [Referral Program](https://www.satisfyd.com/referral-program) - [Careers](https://www.satisfyd.com/careers) - [Contact Us](https://www.satisfyd.com/contact-us) - [Dealer Excellence](https://blog.satisfyd.com/javascript;) - [Top Dealer Award](https://satisfyd.com/top-dealer-awards) - [Certified Dealers](https://www.satisfyd.com/certified-dealers) - [Survey Portals](https://www.satisfyd.com/signin/) - [Podcast](https://creators.spotify.com/pod/profile/satisfydpodcast/) - [Solutions](https://blog.satisfyd.com/javascript;) - [Voice of Customer](https://www.satisfyd.com/voice-of-customer) - [SATISFYD Reviews](https://www.satisfyd.com/satisfyd-reviews) - [Voice of Employee](https://www.satisfyd.com/voice-of-employee) - [Blog](https://blog.satisfyd.com/) - [Resources](https://blog.satisfyd.com/javascript;) - [Resource Center](https://www.satisfyd.com/resource-hub) - [Online Reputation Score](https://www.satisfyd.com/reputation-scorecard) - [Leadership Assessment](https://www.satisfyd.com/leadership-assessment) - [Best Practices Self Assessment Tool](https://www.satisfyd.com/self-assessment) - [The Revenue Signal](https://www.satisfyd.com/the-satisfyd-revenue-signal-for-equipment-dealers) - [Technician EX Benchmark Report](https://resources.satisfyd.com/2025-technician-experience-benchmarkreport) - [2026 Benchmark Report](https://resources.satisfyd.com/2026-employee-and-customer-experience-benchmark-report-satisfyd) - [2026 SATISFYD Experience Summit](https://resources.satisfyd.com/2026-ses-on-demand) - [Our Company](https://blog.satisfyd.com/javascript;) - [About SATISFYD](https://www.satisfyd.com/about-us) - [Customers](https://www.satisfyd.com/customers) - Customer Success - [King Ranch Ag & Turf](https://resources.satisfyd.com/customer/king-ranch) - [Berry Companies](https://blog.satisfyd.com/customer-spotlight-berry-companies) - [Lakeside Trucking](https://resources.satisfyd.com/customer/lakeside-international-trucks/thank-you) - [Bobcat of the Rockies and North Texas](https://resources.satisfyd.com/from-reviews-to-retention-cx-strategies-for-dealerships-bobcat) - [Pattison Ag](https://resources.satisfyd.com/customer/pattison-ag) - [Belkorp Ag](https://satisfyd.com/belkorp) - [Events & Webinars](https://www.satisfyd.com/events) - [Referral Program](https://www.satisfyd.com/referral-program) - [Careers](https://www.satisfyd.com/careers) - [Contact Us](https://www.satisfyd.com/contact-us) - [Dealer Excellence](https://blog.satisfyd.com/javascript;) - [Top Dealer Award](https://satisfyd.com/top-dealer-awards) - [Certified Dealers](https://www.satisfyd.com/certified-dealers) - [Survey Portals](https://www.satisfyd.com/signin/) - [Podcast](https://creators.spotify.com/pod/profile/satisfydpodcast/) [Book Demo](https://meetings.hubspot.com/espalla/teams?uuid=a7f00e16-8239-4d7b-aaf6-aaf17ca2a0fa) # Recognizing Excellence: SATISFYD's Certified Dealer Program # Recognizing Excellence: SATISFYD's Certified Dealer Program ![Emilie Spalla](https://blog.satisfyd.com/hs-fs/hubfs/SATISFYD%20Team/Emilie%20Spalla%20Headshot.png?width=50&height=50&name=Emilie%20Spalla%20Headshot.png) by [Emilie Spalla](https://blog.satisfyd.com/author/emilie-spalla) In the competitive world of heavy equipment dealerships, standing out isn't just an aspiration; it's a necessity. In 2024, SATISFYD proudly certified several dealership groups through our [Certified Dealer Program](https://www.satisfyd.com/certified-dealers). These certifications aren't just badges; they're symbols of consistent dedication to [exceptional customer experiences](https://www.satisfyd.com/voice-of-the-customer/) and[outstanding employee engagement](https://www.satisfyd.com/voice-of-the-employee/). ## The Essence of SATISFYD's Certified Dealer Program Imagine walking into a dealership where every interaction feels not just satisfactory but truly satisfying. That's the kind of experience [SATISFYD's Certified Dealer Program](https://www.satisfyd.com/certified-dealer/) aims to cultivate. We understand that excellence isn't a one-time achievement; it's a journey of continuous improvement, and our program celebrates those who embody this ethos. In 2024, we certified several dealership groups, some of whom have been with us since day one, achieving their 26-year certification! ### What does it mean to be a SATISFYD Certified Dealer? It means being part of an elite group that goes above and beyond to create positive experiences for [customers](https://www.satisfyd.com/voice-of-customer) and [employees](https://www.satisfyd.com/voice-of-employee) alike. It means having the recognition you deserve prominently displayed on your website, social media, review platforms, and even in your physical dealership stores. Our Certified Dealers receive official badges that they can proudly showcase to remind everyone that they're stepping into a dealership of excellence they can trust, where they can expect top-tier service and care. ![2024 Certifications](https://blog.satisfyd.com/hs-fs/hubfs/2024%20Certifications.png?width=654&height=368&name=2024%20Certifications.png) ### Congratulations to the 2024 SATISFYD Certified Dealers! To all the dealerships that have earned their [SATISFYD Certified Dealer](https://www.satisfyd.com/certified-dealers) status this year, we extend our heartfelt congratulations. Your dedication to creating exceptional experiences doesn't go unnoticed, and we're honored to be part of your journey toward continued success. For those who are reading this and haven't yet embarked on the journey of tracking dealership satisfaction with SATISFYD, [we invite you to join us](https://www.satisfyd.com/contact-us). Take the step to get recognized for your hard work and commitment to excellence. [Reach out to SATISFYD today](https://www.satisfyd.com/contact-us) to learn more about our solutions. Let's work together to elevate the standards of the heavy equipment dealership industry and create truly SATISFYD [customers](https://www.satisfyd.com/voice-of-customer) and [employees](https://www.satisfyd.com/voice-of-employee). [Book a call with us today](https://meetings.hubspot.com/espalla/teams), and let's make excellence the new standard! ###### Tags: [Customer Experience,](https://blog.satisfyd.com/tag/customer-experience) [Employee Experience,](https://blog.satisfyd.com/tag/employee-experience) [Online Reviews,](https://blog.satisfyd.com/tag/online-reviews) [SATISFYD Updates](https://blog.satisfyd.com/tag/satisfyd-updates) ![Emilie Spalla](https://blog.satisfyd.com/hs-fs/hubfs/SATISFYD%20Team/Emilie%20Spalla%20Headshot.png?width=50&height=50&name=Emilie%20Spalla%20Headshot.png) Post by [Emilie Spalla](https://blog.satisfyd.com/author/emilie-spalla) Apr 8, 2024, 8:00:00 AM Emilie Spalla, Vice President at SATISFYD, has over 15 years of client relations experience in the manufacturing, agriculture, and construction industries. At SATISFYD, Emilie has created a customer-first environment, leading teams that deliver high-quality solutions that exceed customer expectations. She has worked closely with both enterprise and dealer groups and is passionate about helping them create customer experience excellence strategies and programs. Emilie is excited to help businesses provide the very best experience for their customers. Emilie holds a Business Management and Economics degree from Hope College. She is an avid mountain biker and resides in Traverse City, Michigan with her husband and two daughters. [Follow me on LinkedIn](https://www.linkedin.com/in/espalla/) ## Level Up Your Experience Get Tips, Trends, and Best Practices to Make Customer and Employee Experience Your Competitive Advantage ### Subscribe to Our Blog [![SATISFYD_logo_horz_blue-2](https://blog.satisfyd.com/hs-fs/hubfs/satisfYd_logo_horz_blue-2.png?width=230&height=34&name=satisfYd_logo_horz_blue-2.png)](https://www.satisfyd.com/) - [Get Your Dealership's Online Reputation Scorecard - FREE!](https://www.satisfyd.com/reputation-scorecard) ©2026 SATISFYD. All rights reserved. [Take Survey](https://survey.satisfyd.com/) | [Privacy Policy ](https://resources.satisfyd.com/privacy-page) - - - - - ![](https://px.ads.linkedin.com/collect/?pid=4624276&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Emilie Spalla", "url" : "https://blog.satisfyd.com/author/emilie-spalla" }, "dateModified" : "2025-07-16T22:34:48.845Z", "datePublished" : "2024-04-08T12:00:00.000Z", "headline" : "Recognizing Excellence: SATISFYD's Certified Dealer Program", "image" : [ "https://blog.satisfyd.com/hubfs/2024%20Certifications%20outdoors.png" ], "mainEntityOfPage" : { "@id" : "https://blog.satisfyd.com/2024-certified-dealer-program", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.satisfyd.com/hubfs/satisfYd_logo_horz_blue-1.png" }, "name" : "SATISFYD" } } ```