At SATISFYD, we believe in celebrating exceptional champions who go above and beyond, leaving a lasting impact on those they work with. We are thrilled to introduce our new program, the SATISFYD Experience MVP, aimed at honoring outstanding individuals who have showcased remarkable work and made significant contributions to their organizations.

    Join us in congratulating the winners of the SATISFYD Experience MVP for 2024!

    Kristy Cmoc

    🏆 Her outstanding contributions at Pattison Ag as Business Development Manager have transformed employee onboarding and training, leaving an indelible mark on the company culture. Here's to Kristy, a true CX champion!

    Breen Schipke

    🏅 Leading the charge in CX strategy, Breen Schipke, Group Parts Manager at Brown and Hurley, has shown dedication and set the bar high for dealership excellence. Congratulations, Breen!

    Paul Chappell

    🚀 Paul's pivotal role as a Senior Customer Experience Manager in enhancing CX at Hutson, Inc. has fostered a positive culture and made a lasting impact on everyone involved. Cheers to Paul for delivering excellence at every turn!

    Rob Durham

    👏 Rob's remarkable leadership in managing both CX and EX programs has revolutionized Lakeside International Trucks' operations in his role as Vice President of Marketing & Human Resources, driving significant improvements in NPS and fostering a culture of excellence. Cheers to Rob for this outstanding achievement!

    We announced this new initiative close to our hearts at the 2024 SATISFYD Experience Summit to recognize these remarkable champions in public who have not only demonstrated outstanding work but have also left an indelible mark on those around them. Their commitment to excellence has not gone unnoticed, so it was time to shine a spotlight on the incredible work they're doing at their companies.

    Congratulations to you all, as we admire, enjoy working with, and are impressed by your exceptional work ethic and achievements within your organizations!

    Thank you for being an inspiration in the equipment industry. We are thrilled to have the opportunity to recognize and celebrate your achievements. 🌟

    Emilie Spalla
    Post by Emilie Spalla
    April 22, 2024
    Emilie Spalla, Vice President at SATISFYD, has over 15 years of client relations experience in the manufacturing, agriculture, and construction industries. At SATISFYD, Emilie has created a customer-first environment, leading teams that deliver high-quality solutions that exceed customer expectations. She has worked closely with both enterprise and dealer groups and is passionate about helping them create customer experience excellence strategies and programs. Emilie is excited to help businesses provide the very best experience for their customers. Emilie holds a Business Management and Economics degree from Hope College. She is an avid mountain biker and resides in Traverse City, Michigan with her husband and two daughters.

    Level Up Your Experience

    Get Tips, Trends, and Best Practices to Make Customer and Employee Experience Your Competitive Advantage

    Subscribe to Our Blog