All articles from Ryan Condon

• Jul 1, 2024 8:00:00 AM

Industry Layoffs and the Customer: Why Experience Matters More Than Ever

Employee Experience

• Jun 3, 2024 8:00:00 AM

Strategies for Employee Attraction and Retention in Heavy Equipment Industry

Customer Experience

• May 20, 2024 9:00:00 AM

Taking Action Beyond Satisfaction Surveys

Customer Experience

• May 6, 2024 9:00:00 AM

Improving the Experience in Heavy Equipment Dealerships: Insights from Industry Leaders

Customer Experience

• Apr 15, 2024 9:00:00 AM

2024 Top Dealer Awards

Customer Experience

• Mar 22, 2024 8:00:00 AM

Customer Experience: Getting it Right EVERY Time

Customer Experience

• Mar 14, 2024 8:24:29 PM

Unveiling the Secrets to Dealership Experience Excellence: A Must-Read Benchmark Report!

Customer Experience

• Jan 30, 2024 4:31:18 PM

2024 Customer Experience Benchmarks Highlights

Customer Experience

• Jun 1, 2023 9:44:46 AM

Growth Through Prioritizing Employee and Customer Experience

Ryan Condon

Ryan is the Co-Founder and CEO of SATISFYD. Since 1998, Ryan has been working with global equipment manufacturers and dealer owner groups to build more customer-centric organizations that outperform the competition. Ryan is an equipment industry veteran and expert in customer and employee experience management. Ryan has delivered over 100 in-person classes and speeches to help educate and inform on the power of delivering unique and consistent customer and employee experiences. Ryan, and his wife, live in Austin, TX with their four kids. Ryan is an avid mountain biker and runner.

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