---
title: SATISFYD Blog (6)
description: For Heavy Equipment dealerships to find resources, tips, and insights to help improve customer and employee experiences. (6)
---

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          - [King Ranch Ag & Turf](https://resources.satisfyd.com/customer/king-ranch)
          - [Berry Companies](https://blog.satisfyd.com/customer-spotlight-berry-companies)
          - [Lakeside Trucking](https://resources.satisfyd.com/customer/lakeside-international-trucks/thank-you)
          - [Bobcat of the Rockies and North Texas](https://resources.satisfyd.com/from-reviews-to-retention-cx-strategies-for-dealerships-bobcat)
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- [Solutions](https://blog.satisfyd.com/page/javascript;) 
    - [Voice of Customer](https://www.satisfyd.com/voice-of-customer)
    - [SATISFYD Reviews](https://www.satisfyd.com/satisfyd-reviews)
    - [Voice of Employee](https://www.satisfyd.com/voice-of-employee)
- [Blog](https://blog.satisfyd.com/)
- [Resources](https://blog.satisfyd.com/page/javascript;) 
    - [Resource Center](https://www.satisfyd.com/resource-hub)
    - [Online Reputation Score](https://www.satisfyd.com/reputation-scorecard)
    - [Leadership Assessment](https://www.satisfyd.com/leadership-assessment)
    - [Best Practices Self Assessment Tool](https://www.satisfyd.com/self-assessment)
    - [The Revenue Signal](https://www.satisfyd.com/the-satisfyd-revenue-signal-for-equipment-dealers)
    - [Technician EX Benchmark Report](https://resources.satisfyd.com/2025-technician-experience-benchmarkreport)
    - [2026 Benchmark Report](https://resources.satisfyd.com/2026-employee-and-customer-experience-benchmark-report-satisfyd)
    - [2026 SATISFYD Experience Summit](https://resources.satisfyd.com/2026-ses-on-demand)
- [Our Company](https://blog.satisfyd.com/page/javascript;) 
    - [About SATISFYD](https://www.satisfyd.com/about-us)
    - [Customers](https://www.satisfyd.com/customers)
    - Customer Success 
          - [King Ranch Ag & Turf](https://resources.satisfyd.com/customer/king-ranch)
          - [Berry Companies](https://blog.satisfyd.com/customer-spotlight-berry-companies)
          - [Lakeside Trucking](https://resources.satisfyd.com/customer/lakeside-international-trucks/thank-you)
          - [Bobcat of the Rockies and North Texas](https://resources.satisfyd.com/from-reviews-to-retention-cx-strategies-for-dealerships-bobcat)
          - [Pattison Ag](https://resources.satisfyd.com/customer/pattison-ag)
          - [Belkorp Ag](https://satisfyd.com/belkorp)
    - [Events & Webinars](https://www.satisfyd.com/events)
    - [Referral Program](https://www.satisfyd.com/referral-program)
    - [Careers](https://www.satisfyd.com/careers)
    - [Contact Us](https://www.satisfyd.com/contact-us)
- [Dealer Excellence](https://blog.satisfyd.com/page/javascript;) 
    - [Top Dealer Award](https://satisfyd.com/top-dealer-awards)
    - [Certified Dealers](https://www.satisfyd.com/certified-dealers)
- [Survey Portals](https://www.satisfyd.com/signin/)
- [Podcast](https://creators.spotify.com/pod/profile/satisfydpodcast/)

[Book Demo](https://meetings.hubspot.com/espalla/teams?uuid=a7f00e16-8239-4d7b-aaf6-aaf17ca2a0fa)

###### [2 min read ![](https://blog.satisfyd.com/hubfs/Strategies%20for%20Employee%20Attraction%20and%20Retention%20(2).png) Strategies for Employee Attraction and Retention in Heavy Equipment Industry Every year, we eagerly participate in the JDUG event, where we connect with agricultural heavy equipment dealerships to learn about the tools and methods they use to deliver exceptional goods and services. At SATISFYD, we're all about fostering open communication and feedback, which align perfectly ... Employee Experience, Customer Spotlight By Ryan Condon](https://blog.satisfyd.com/strategies-for-employee-attraction-and-retention)

###### [2 min read ![](https://blog.satisfyd.com/hubfs/Blueprint%20for%20Attracting%20and%20Retaining%20Millennial%20Talent.png) Embracing the Rural Renaissance: A Blueprint for Attracting and Retaining Millennial Talent Welcome, Human Resources teams of heavy equipment dealerships! Today, we're diving into a transformative movement that's reshaping rural marketplaces across North America - the Rural Renaissance. This isn't just a buzzword; it's a dynamic shift that presents immense opportunities, especially when ... Employee Experience, Video By Emilie Spalla](https://blog.satisfyd.com/blueprint-for-attracting-and-retaining-millennial-talent)

###### [2 min read ![](https://blog.satisfyd.com/hubfs/Taking%20Action%20Beyond%20Satisfaction%20Surveys.png) Taking Action Beyond Satisfaction Surveys Are you worried about not getting the results you want from your satisfaction surveys? If so, you're in the right place! At our 2024 SATISFYD Experience Summit, I shared invaluable insights on how to move beyond traditional satisfaction surveys and truly transform your dealership's experience based ... Customer Experience, Video By Ryan Condon](https://blog.satisfyd.com/taking-action-beyond-satisfaction-surveys)

###### [2 min read ![](https://blog.satisfyd.com/hubfs/5%20Key%20Strategies%20for%20Digital%20Marketers%20in%20Heavy%20Equipment%20Dealerships.png) 5 Key Strategies for Digital Marketers in Heavy Equipment Dealerships Are you part of a marketing team in a heavy equipment dealership looking to boost your market share and drive more sales? If so, you're in the right place! In our 2024 SATISFYD Experience Summit, Jordan Arsenault, Senior Account Executive at Fusable, a seasoned expert in digital marketing for ... Customer Experience, Online Reviews, Video By Emilie Spalla](https://blog.satisfyd.com/5-strategies-for-digital-marketers-in-heavy-equipment-dealerships)

###### [2 min read ![](https://blog.satisfyd.com/hubfs/Improving%20the%20Experience%20Insights%20from%20Industry%20Leaders.png) Improving the Experience in Heavy Equipment Dealerships: Insights from Industry Leaders Today, we delve into the real world of heavy equipment dealerships and their interactions with customers and employees to hear from fellow industry experts on their best practices to enhance customer and employee experience across all dealership locations. In this post, we'll be discussing key ... Customer Experience, Employee Experience, Video By Ryan Condon](https://blog.satisfyd.com/improving-the-experience-insights-from-industry-leaders)

###### [2 min read ![](https://blog.satisfyd.com/hubfs/Highlights%20from%20the%202024%20SATISFYD%20Experience%20Summit.png) Highlights from the 2024 SATISFYD Experience Summit The 2024 SATISFYD Experience Summit was a resounding success, bringing together a diverse group of industry experts, thought leaders, and enthusiasts to delve into the theme of "The Human Equation in Dealership Excellence: Attract, Retain, Delight." Hosted on March 6, 2024, this year's summit was ... Customer Experience, Employee Experience, Online Reviews, SATISFYD Updates, Customer Spotlight By Emilie Spalla](https://blog.satisfyd.com/2024-satisfyd-experience-summit)

###### [1 min read ![](https://blog.satisfyd.com/hubfs/2024%20MVPs.png) Celebrating Champions: Get to Know the 2024 SATISFYD Experience MVPs At SATISFYD, we believe in celebrating exceptional champions who go above and beyond, leaving a lasting impact on those they work with. We are thrilled to introduce our new program, the SATISFYD Experience MVP, aimed at honoring outstanding individuals who have showcased remarkable work and made ... SATISFYD Updates, Customer Spotlight By Emilie Spalla](https://blog.satisfyd.com/2024-satisfyd-experience-mvps)

###### [3 min read ![](https://blog.satisfyd.com/hubfs/2024%20Top%20Dealer%20Awards.png) 2024 Top Dealer Awards What does it mean to be a SATISFYD Top Dealer? It's not just a title; it's a testament to excellence in meeting or exceeding the year's benchmarks for Net Promoter Score (NPS), Employee Net Promoter Score (eNPS), and online reputation scorecards (online reviews). Customer Experience, Employee Experience, Online Reviews, SATISFYD Updates, Customer Spotlight By Ryan Condon](https://blog.satisfyd.com/2024-top-dealer-awards)

###### [1 min read ![](https://blog.satisfyd.com/hubfs/2024%20Certifications%20outdoors.png) Recognizing Excellence: SATISFYD's Certified Dealer Program In the competitive world of heavy equipment dealerships, standing out isn't just an aspiration; it's a necessity. In 2024, SATISFYD proudly certified several dealership groups through our Certified Dealer Program. These certifications aren't just badges; they're symbols of consistent dedication to ... Customer Experience, Employee Experience, Online Reviews, SATISFYD Updates By Emilie Spalla](https://blog.satisfyd.com/2024-certified-dealer-program)

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- [SATISFYD Updates](https://blog.satisfyd.com/tag/satisfyd-updates)
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- [Video](https://blog.satisfyd.com/tag/video)
- [Product Updates](https://blog.satisfyd.com/tag/product-updates)
- [Insider](https://blog.satisfyd.com/tag/insider)

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